At Scarlett Properties, our relationship with you matters. Our goal is to provide quick, friendly, outstanding customer service to each of our tenants. With instant access to our Tenant Portal we are able to address any concerns immediately.
Our application process is quick and easy to eliminate extended and unnecessary approval time. After moving in, our outstanding customer service continues with our 24 hour emergency service and devoted Property Managers who are here to meet your needs.
Our state-of-the-art software not only allows for quick processing of applications but also makes it easy for you, our tenant, to pay your rent online and on time. Additionally, when you’re in need of a routine maintenance repair, simply submit your request online and one of our dedicated agents will contact you to schedule an appointment. It’s that easy!
If you have a maintenance concern with your home, please let us know immediately. All routine maintenance requests must be submitted in writing. You may submit your request through your online Tenant Portal or email your Property Manager. When submitting a maintenance request, please provide the following information:
* Scarlett Properties will not be responsible for any fines or fees caused by false alarm.